Why This Happens
The monitor Source Control | Code Review and Approval Performed for Production Pull Requests checks whether pull requests (PRs) were actually approved by a reviewer before being merged.
Simply assigning reviewers is not enough—the monitor only recognizes PRs as compliant if:
A reviewer was assigned and
The reviewer formally approved the PR (indicated by a ✅ green checkmark)
What You Need to Do
1. Go to one of your recent merged pull requests
2. Check the Reviewers section
3. Confirm that at least one reviewer has an Approved status with a ✅ green checkmark
4. If there is no approval, update your process to ensure reviewers approve before merging.
Note: Once a Pull Request has been merged a review can no longer be performed. It will therefore remain as non-compliant in the monitor. These pull-requests cannot be filtered out as it is mandatory that they are presented as evidence during the audit.
Should the auditor select to review one of these non-compliant pull-requests a reason will have to be given as to why no proper code-review was performed.