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PagerDuty - User Guide

In this article, you will understand step by step how to easily integrate with PagerDuty

PagerDuty is an incident management and response platform that helps teams detect, escalate, and resolve issues quickly. It integrates with monitoring tools, automates alerts, and provides on-call scheduling to minimize downtime and improve reliability.

Permissions for PagerDuty Integration

Read-only permissions:

  • /users

  • /teams

  • /teams/{id}/members

  • /incidents

  • /priorities

  • /services

How to Connect Scytale and PagerDuty

1. In Scytale, go to 'Integrations'.

2. Search for PagerDuty and select 'Connect'.

3. Paste your API key.

4. Add a connection name - this will be used to differentiate between your connections - and then select 'Connect'.

You have now successfully connected to PagerDuty!

How to create an API Key in PagerDuty

  1. Navigates to PagerDuty: Integrations β†’ Developer Tools β†’ API Access

  2. Clicks Create New API Key

  3. Enters a description (e.g., "Scytale Integration")
    ​

  4. Checks "Read-only API Key" checkbox
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  5. Clicks Create Key and copies the generated API key

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