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PagerDuty - User Guide

In this article, you will understand step by step how to easily integrate with PagerDuty

Updated over 2 weeks ago

PagerDuty is an incident management and response platform that helps teams detect, escalate, and resolve issues quickly. It integrates with monitoring tools, automates alerts, and provides on-call scheduling to minimize downtime and improve reliability.

Permissions for PagerDuty Integration

Read-only permissions:

  • /users

  • /teams

  • /teams/{id}/members

  • /incidents

  • /priorities

  • /services

How to Connect Scytale and PagerDuty

1. In Scytale, go to 'Integrations'.

2. Search for PagerDuty and select 'Connect'.

3. Paste your API key.

4. Add a connection name - this will be used to differentiate between your connections - and then select 'Connect'.

You have now successfully connected to PagerDuty!

How to create an API Key in PagerDuty

  1. Navigates to PagerDuty: Integrations β†’ Developer Tools β†’ API Access

  2. Clicks Create New API Key

  3. Enters a description (e.g., "Scytale Integration")
    ​

  4. Checks "Read-only API Key" checkbox
    ​

  5. Clicks Create Key and copies the generated API key

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